In May 2019 I worked with Kina on putting together our bespoke trip of a lifetime to Thailand for our family for April 2020. It included fabulous accommodation at three locations including Elephant Hills. It was fantastic working with her. Kina listened to all that I wanted from the trip and we tweaked bits here and there to make it perfect. Nothing was too much trouble. Once we had our itinerary we paid our deposit and then received a cute little gift through the post from Kina. As the time for our trip approached Kina sent us our travel documents in a beautiful travel folder with another gift. This really was 5 star treatment, and a truly personal service. Sadly, with the world pandemic of covid19 our trip was cancelled. But we could not have placed our hard earned money in safer hands. Kina has worked tirelessly to secure our refund. I would recommend Kina to everyone. We absolutely will be booking future trips with her, and I cannot wait to be discussing exciting plans with her again.