It’s all about trust…

It’s been an exciting time here at Pack & Ponder HQ, as this week we received our trust account approval.

The trust account ensures that when we receive payments from clients for their travel, it’s deposited automatically into a protected fund, with monies only allocated out to suppliers when independent trustees give their approval.

One of the features that drew us to PTS (Protected Trust Services) was that our clients can actually view their payments and see the trust it’s being held in. No other company had such transparency when it came to protecting client payments, so we’re really excited to be able to offer this to our customers.

We also now have our PTS identification number, which is unique to our company.

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